We respect your privacy. This policy explains exactly how your information is handled on PhoenixRise Play.
PhoenixRise Play Ltd ("we", "us", "our") is committed to protecting the privacy of all users. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what choices you have.
PhoenixRise Play is primarily a client-side platform. Most of your game progress data is stored locally in your browser and is never transmitted to our servers. We do not require account creation or personal data submission to play our games.
Information you provide voluntarily: When you contact us via our Contact Us form, we collect your name, email address, and the contents of your message. This information is used solely to respond to your enquiry.
Automatically collected information: Like most websites, we may collect standard server log data when you visit our platform, including your IP address, browser type, operating system, referring URL, and pages visited. This information is used only for operational security and performance monitoring.
Locally stored data: Your Phoenix Coin balance, achievements, and preference settings (such as age confirmation and cookie consent) are stored in your browser's localStorage. This data never leaves your device and is not accessible to us.
We use a minimal set of cookies to operate the Platform. Please see our Cookie Policy for full details. We do not use tracking cookies for advertising or sell user data to third parties.
We do not use your information for advertising profiling, and we do not sell, rent, or share your personal information with third parties for their marketing purposes.
Contact form submissions are retained for up to 12 months and then deleted. Server log data is retained for up to 90 days. Locally stored data (localStorage) is retained in your browser until you clear it manually.
We implement appropriate technical and organisational security measures to protect any personal information we hold. However, no internet transmission or storage system is 100% secure. We encourage you to use up-to-date browser security features.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at legal@phoenixriseplay.com. We will respond within 30 days.
Our Platform is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently received personal data from a minor, we will delete it immediately.
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date. Your continued use of the Platform constitutes acceptance of any changes.
Privacy enquiries should be directed to legal@phoenixriseplay.com.