Your wellbeing is our highest priority. This page provides information and resources to help you maintain a healthy relationship with entertainment.
If you or someone you care about is experiencing problems with gambling or gaming-related behaviour, please reach out to a support organisation immediately. Help is available 24/7.
PhoenixRise Play does not involve real money, gambling, or financial risk of any kind. However, we recognise that certain patterns of habitual behaviour — even in free entertainment — can develop unhealthy characteristics. We take this seriously and encourage all players to be mindful of their entertainment habits.
Entertainment should enrich your life, not consume it. We recommend:
Be honest with yourself if you notice:
PhoenixRise Play is strictly for adults aged 18 and over. If you share devices with younger people:
While no real money is involved, social games may have surface similarities to gambling formats. Be aware that:
An international fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover.
Visit gamblersanonymous.org →The UK's leading charity for tackling gambling harms, offering free, confidential support, resources, and a 24/7 helpline for anyone affected by problem gambling.
Visit gambleaware.org →The US national advocate for problem gambling programs and services. The NCPG Helpline (1-800-522-4700) connects callers to local resources 24 hours a day, 7 days a week.
Visit ncpgambling.org →If you have concerns about your own use of PhoenixRise Play, or want to discuss setting personal limits, our dedicated Responsible Gaming team is available at safety@phoenixriseplay.com. We respond to responsible gaming enquiries within 6 hours.